General terms and conditions

General terms and conditions, cancellation policy

General – Scope

The following terms only apply to business relations between Beta Verlag & Marketinggesellschaft mbH. Any deviations from these terms will not be recognized by Beta Verlag & Marketinggesellschaft mbH unless and to the extent Beta Verlag & Marketinggesellschaft mbH agree otherwise in writing.

Formation of contract

The formation of any contract has to take place in English. The order of the Buyer represents an offer to the Seller and the arrangement of a sales contract. Once the merchandise is ordered, the payment method is selected, the billing address as well as the shipping address is stated and the order is confirmed the buyer officially enters a sales contract. The sales contract is binding once the order is confirmed. The Buyer has the possibility to review and rectify his order in the steps leading up to the final confirmation. After the formation of a contract the wording of the contract will not be saved by Beta Verlag & Marketinggesellschaft mbH.

With his order the Buyer bindingly declares to buy merchandise. The Buyer will receive a confirmation email as soon as his order has been placed. The confirmation is sent automatically and does not signify an acceptance notice by Seller. The sales contract will be realized when the offer placed in the order at the end of the entered sales contract is accepted by the delivery of the merchandise or a separately sent email confirming the acceptance of the order. Products from one and the same order, which aren’t going to be sent or have been confirmed by a separate confirmation email, do not enter a sales contract. Contractual partner is the Beta Verlag & Marketinggesellschaft mbH. The Beta Verlag & Marketinggesellschaft mbH doesn’t offer any products to minors.

Cancellation right

The revocation instruction for the order of printed books, catalogues and other merchandise

Every consumer has the right to cancellation. A consumer is an individual, who finalizes a transaction for purposes which are mostly neither connected to their commercial activities nor their professional activities. (§ 13 BGB)

Revocation instruction

Cancellation right

The Buyer has the right to cancel his sales contract within 14 days and without having to state any reasons for cancellation.

The withdrawal period amounts to 14 days from the day the Buyer or a designated person, who isn’t the carrier, receives the merchandise.

To practice the cancellation right the Buyer must contact (Beta Verlag & Marketinggesellschaft mbH, Celsiusstraße 43, 53125 Bonn, Germany, Phone: 0228/91937-10, Fax: 0228/91937-23, E-Mail: info@mci-forum.com) with a clear statement (e.g. a letter sent by mail, telefax or email) about the cancellation of the sales contract. To ensure the buyer his cancellation right, the information about the cancellation of the sales contract needs to be sent out within the 14 days of the withdrawal period.

Consequences of revocation

If the Buyer has revoked sales contract, the Seller has to refund all the payments made by the Buyer within the period of 14 days beginning the day the Seller received the notification of cancellation. The payments which are refunded include all payments which were originally made by the Buyer, including the delivery costs (with the exception of delivery methods that are not the cheapest standard delivery method suggested by the Seller). For the repayment the Seller will choose the same payment method the Buyer used in the original transaction, unless explicitly agreed to otherwise; there will be no fees charged to the Buyer for the repayment nor will there be additional payment.

The Seller can deny repayment, until the original merchandise has been received or an official statement that the original merchandise has been sent back depending on which one of these the Seller receives earlier.

The Buyer is requested to return merchandise within 14 days, beginning the day he or she informed the Seller of the cancellation of his or her sales contract. To ensure the return is conducted before the deadline, the merchandise has to be sent out within these 14 days by the Buyer.  The Buyer is required to pay the cost for the delivery of the returned merchandise.

If, after an examination of quality/condition, functioning, mechanical and technical properties, it is decided that any malfunctioning or value loss can’t be attributed to the Buyer,  the Buyer doesn’t need to pay the cost for repair/new merchandise.

– End of the cancellation policy    –

Exclusion or early termination of the cancellation right

The cancellation right does not apply to the delivery of sound and video recordings (e.g. Cds, Music- or videocassettes) or the delivery of computer software in a sealed package, if the package was removed after delivery.

The cancellation right does not apply to merchandise which was prefabricated or which was produced exclusively to fit the specific needs of the consumer or for which an exclusive selection was made, based on the taste and desires of the consumer.

The cancellation right does not apply to contracts of newspaper-, catalogue- or magazine- delivery, with the exception of subscription contracts.

The revocation instruction for the order of ebooks

Every consumer has the right to cancellation. A consumer is an individual, who finalizes a transaction for purposes which are mostly neither connected to their commercial activities nor their professional activities. (§ 13 BGB)

Revocation instruction

Cancellation right

The Buyer has the right to cancel his sales contract within 14 days and without having to state any reasons for cancellation.

The withdrawal period amounts to 14 days from the day the Buyer or a designated person, who isn’t the carrier, receives the merchandise.

To practice the cancellation right the Buyer must contact (Beta Verlag & Marketinggesellschaft mbH, Celsiusstraße 43, 53125 Bonn, Germany, Phone: 0228/91937-10, Fax: 0228/91937-23, E-Mail: info@mci-forum.com) with a clear statement (e.g. a letter sent by mail, telefax or email) about the cancellation of the sales contract. To ensure the buyer his cancellation right, the information about the cancellation of the sales contract needs to be sent out within the 14 days of the withdrawal period.

Consequences of revocation

If the Buyer has revoked sales contract, the Seller has to refund all the payments made by the Buyer within the period of 14 days beginning the day the Seller received the notification of cancellation. The payments which are refunded include all payments which were originally made by the Buyer, including the delivery costs (with the exception of delivery methods that are not the cheapest standard delivery method suggested by the Seller). For the repayment the Seller will choose the same payment method the Buyer used in the original transaction, unless explicitly agreed to otherwise; there will be no fees charged to the Buyer for the repayment nor will there be additional payment.

The Seller can deny repayment, until the original merchandise has been received or an official statement that the original merchandise has been sent back depending on which one of these the Seller receives earlier.

The Buyer is requested to return merchandise within 14 days, beginning the day he or she informed the Seller of the cancellation of his or her sales contract. To ensure the return is conducted before the deadline, the merchandise has to be sent out within these 14 days by the Buyer.  The Buyer is required to pay the cost for the delivery of the returned merchandise.

If, after an examination of quality/condition, functioning, mechanical and technical properties, it is decided that any malfunctioning or value loss can’t be attributed to the Buyer,  the Buyer doesn’t need to pay the cost for repair/new merchandise.

– End of the cancellation policy    –

Example cancellation policy form

If the Buyer wants to revoke the sales contract, then the following form needs to be filled out and sent back to the following address:

Beta Verlag & Marketing Gesellschaft mbH, Celsiusstraße 43, 53125 Bonn, Phone: 0228-9193710, Fax: 0228/91937-23, E-Mail: info@mci-forum.com)

Hereby we/I revoke (*) the sales contract for the purchase of the following merchandise (*)/ the service delivery (*)

  • Ordered on the (*) / received on the (*)
  • Name of the consumer (*)
  • Address of the consumer (*)
  • Signature of the consumer (*) -> only if cancellation paper is sent by mail on paper
  • Date (*)

Delivery
The deliveries will be sent from plant to the given shipping address, unless explicitly agreed to otherwise. All statements made upon the delivery term and delivery date are of a non-binding nature excluding certain exceptions where the delivery date was specifically confirmed by the Seller. The Beta Verlag & Marketinggesellschaft mbH points out the fact that all statements made upon availability, shipment or delivery, are only an estimated and general guideline for the consumer. They do not guarantee the shipment or delivery date. The Beta Verlag & Marketinggesellschaft mbH reserves the right to deliver the quality and price of equal value as the order. In case of delivery delays or unavailability caused by circumstances beyond the control of the Beat Verlag & Marketinggesellschaft mbH, due to the fact that the supplier of the Beta Verlag & Marketinggesellschaft mbH hasn’t fulfilled his contractual obligation, the Beta Verlag & Marketinggesellschaft mbH is entitled to withdraw from the sales contract. In this case the Buyer will immediately be informed about the unavailability of his order. The legal rights of the Buyer will remain untouched. For unsuccessful delivery, which was caused by the Buyer, the resulting costs have to be paid by the Buyer.

Due date, payment and delay

The Buyer can pay the purchase price by invoice (according to the preconditions in § 6), by postal delivery as well as by collection by the Buyer at the Beta Verlag & Marketinggesellschaft mbH or by direct debit scheme.  In the case of delayed or deferred payment by the Buyer the Beta Verlag & Marketinggesellschaft mbH is entitled to charge default interest of 5% to Buyers who are also consumers and 8% default interest to Buyers who aren’t consumers compared to the base interest rate of the European Central Bank. If the Beta Verlag & Marketinggesellschaft mbH can prove any higher damages caused by delay they are entitled to claim the additional costs.

Peculiarities to the purchase on account

The purchase on account is only available for Buyers 18 years and older. The shipping address, the address and the billing address need to be identical. The invoice amount is due as soon as the bill is received by the Buyer.

Offset and withholding

The Buyer only has a right to setoff if his claims are legally proven to be legitimate or are recognized by the Beta Verlag & Marketinggesellschaft mbH. Withholding payments is only rightful if the claims made by the Buyer are based on the sales contract.

Price

All prices are final and stated in Euros. The applicable value-added tax is included in all prices.

Reservation of ownership
The delivered merchandise is property of Beta Verlag & Marketinggesellschaft mbH until the complete payment was made by the Buyer.

Defect liability

If there is any defect in purchased items, the legal regulations apply. The legal entitlements of the Buyer can’t be terminated. The Buyer is obliged to return the first delivery of merchandise if the required subsequent fulfilment is carried out in the replacement delivery.  The return delivery of the defective merchandise has to follow legal regulations. The Beta Verlag & Marketinggesellschaft mbH reserves the right to assert compensation following the legal guidelines prescribed by law. From the day of delivery, the limitation period amounts to 24 months. Hereafter any further claims of the Buyer – irrespectively of their legal grounds – will be ruled out. The Beta Verlag & Marketinggesellschaft mbH isn’t liable for any damages that weren’t caused to the merchandise itself and furthermore isn’t liable for any financial losses/ financial damages or lost profit of the Buyer. The following limitations of liability don’t apply to loss of life, or limb, or health, any deficiency after acquisition of warranty for the quality of the product or for any maliciously concealed deficiencies. The product liability laws remain untouched. Should the Beta Verlag & Marketinggesellschaft mbH negligently breach an essential contractual duty the duty of compensation for property damages is limited the cost of any damage done in typical way. As long as the liability of the Beta Verlag & Marketinggesellschaft mbH remains precluded or limited this also applies to the personal liability of employees, representatives or agents.

Data protection

Any information about type, extent, location and purpose of survey, processing and use for the execution of orders are to be found in the privacy statement.

Applicable law

If the Buyer/client happens to be merchant or a legal entity the place of jurisdiction for all disputes dealing with the contractual relationship is the court which is responsible for the company headquarters in Bonn. German law applies with exclusion of UN Sales Convention on Contracts (CISG).